The golden rule that I have followed through years of fault finding is ‘never assume and never jump to conclusions. OK that is two golden rules, but the basic message is never say you know something until you prove it.
Our promise is to always be fair honest and open on pricing. Faults vary so much based on the symptoms, and damaged caused it would be unfair of us to mislead you with an ambiguous price. Therefore, we carry out a full on-site inspection before giving you our best price.
The quickest way to find and locate problems is understanding what is being affected. When a problem occurs, there is normally a link to what has happened and where and why it has happened.
Looking at a simple example, such as a radiator leaking. You may notice several problems the most common would be losing pressure in your boiler system. Water patches on your floor or carpet which, can be harder to spot if the leak is small. If the radiator is above ground floor you could also see water damage on the roof below. All of this can give a sign to the source of the problem and could be as quick and easy as tightening up a valve to resolve.
Faults are not always going to show themselves so easily. Often the first sign could be noise, a bang, whistle or rattling. Regardless to say this is never easy until you can find the area in which this is happening only then will you have a sign to what could be there and where it may lead to. This would allow you to narrow down the fault just by the area which is affected.
Once you have successfully found the fault and proved what is being affected. You can begin working on correcting the problem preventing any further damage. The largest worry and concern is the extent of damaged caused which is why acting quickly can always be the best thing to do as it will limit the overall impact and damage caused.
It may surprise you to learn our company work after hours, knowing that many plumbing problems cannot wait until morning. A plumber can come out at midnight, assess the issue, and supply a fix.
Sometimes, the plumber may only supply a temporary repair so that the problem can really be addressed in the morning. Other times, they take care of the issue and leave you with some advice on how to deal with the water left behind. In any case, the best step to take is to call in a plumber who knows just what to do.
Whether you are looking to service your boiler, replace your boiler or move from ‘oil to gas’ it is essential to find the right heating engineer to undertake any work. A professional heating engineer will provide you with all the information and advice you need to consider your options. They will supply quotes and provide peace of mind that all work is carried out to proper standards.
It is essential you use a Gas Safe registered engineer to install, service or check gas appliances including boilers. To carry out work on gas installations and appliances safely and legally, gas engineers must be on the Gas Safe Register.
A number of our key locations are listed below, but if you're unsure from our locations map whether we can send an engineer to your home, please contact our customer service team on 01225 247 247.